USA Shipping Update
We're Sorry....
As of April 24, we’ve had to pause shipping our retail puppets to the United States. This includes ranges like the Pubbet Sidekicks, Storytime Monsters and Zoomer.
🚧 What’s Changed?
❗️ The De Minimis Exception Is Ending
Until now, most international orders under $800 USD could enter the U.S. duty-free thanks to the “de minimis” rule.
From May 2 onwards, the U.S. is removing or heavily restricting this rule. This means:
- Customs duties and taxes could apply to every package
- Delays and extra paperwork at the border
- Chinese-made products (like our retail puppets) are most affected
As a small business, these changes create costs and risks that we simply can't pass on to our customers in good faith.
🎉 What Can You Still Order?
Good news! Our Premium Puppets and Custom Pubbets are still available for U.S. customers. They're made by hand and shipped quickly with DHL Express (4–6 days).
— James, Founder of Pubbets
✨ Thank You
We're actively exploring better ways to ship to the USA in the future. Thanks for supporting a small, family-run business on its creative journey!